Digital Delivery Policy

Instant Email Delivery After Successful Payment

Last Updated: December 17, 2025

🚀 Instant Delivery Guarantee

Your GRAPHISOFT Archicad 29 license will be delivered to your email instantly after successful payment confirmation.

⏱️ Average delivery time: Within 5 minutes

1. How Digital Delivery Works

All products sold on graphiarchicad.com are digital products delivered electronically via email. There are no physical products or shipments involved.

1.1 Instant Automated Delivery

Our system is fully automated to provide instant delivery:

  1. Complete your purchase - Make payment via our secure Stripe checkout
  2. Payment confirmation - Stripe processes and confirms your payment
  3. Automatic email generation - Our system generates your delivery email
  4. Instant delivery - Email sent to your registered email address
  5. Immediate access - Start using your software right away

1.2 Delivery Timeline

📧 Normal Delivery:

  • Immediate - Most orders delivered within 1-5 minutes
  • Maximum wait time - 30 minutes under normal circumstances
  • 24/7 availability - Automated delivery works around the clock

2. What You Will Receive

Your delivery email will contain everything you need to start using Archicad 29:

🔑

License Key

Your unique activation code for Archicad 29

📥

Download Links

Direct links to official Archicad installers

📖

Installation Guide

Step-by-step instructions for setup

Activation Steps

How to activate your software

🖥️

System Requirements

Hardware and software prerequisites

💬

Support Information

Contact details for assistance

3. Didn't Receive Your Email?

If you don't receive your delivery email within 30 minutes, follow these steps:

⚠️ Check These First:

  1. Spam/Junk folder - Automated emails sometimes land here
  2. Promotions tab - Gmail users check your Promotions tab
  3. Email address - Verify you used the correct email at checkout
  4. Email filters - Check if filters are blocking our emails
  5. Inbox storage - Ensure your mailbox isn't full

3.1 Still Can't Find It?

If you've checked all the above and still haven't received your email:

Contact Us Immediately

Send an email to:

Contact@graphiarchicad.com

Include your order number, payment email, and payment confirmation.
⏱️ We respond within 24 hours (usually much faster)

4. Email Delivery Details

4.1 Sender Information

Emails will be sent from:

  • 📧 noreply@graphiarchicad.com
  • 📧 support@graphiarchicad.com

4.2 Email Subject Lines

Look for these subject lines:

  • 📩 "Your Archicad 29 License Key - Order #[NUMBER]"
  • 📩 "GRAPHISOFT Archicad 29 - Instant Delivery"
  • 📩 "Thank you for your purchase - Download Your Software"

5. Access to Your Purchase

5.1 Email Archive

Important: Save your delivery email! It contains your license key and download links. We recommend:

  • 📧 Archive the email in a safe folder
  • 💾 Save license key in a password manager
  • 📝 Print or screenshot the license information
  • ☁️ Back up to cloud storage

5.2 Lost Your Email?

If you lose your delivery email, contact us with your order information and we'll resend it. You may be asked to verify:

  • Order number
  • Purchase email address
  • Last 4 digits of payment card
  • Purchase date

6. Download and Installation

6.1 Download Links

Your email will contain direct download links to:

  • 🔗 Official GRAPHISOFT Archicad 29 installer
  • 🔗 Latest patches and updates (if applicable)
  • 🔗 Additional resources and documentation

6.2 Link Expiration

📅 Download Link Validity: Download links remain active for 90 days from the date of purchase. After that, contact us for renewed links.

6.3 Internet Connection Required

You'll need a stable internet connection for:

  • Downloading the software (file size: ~10 GB)
  • Initial license activation
  • Future software updates

7. License Activation

After downloading and installing Archicad 29:

  1. Launch Archicad 29
  2. When prompted, select "Activate License"
  3. Enter your license key exactly as provided in the email
  4. Click "Activate"
  5. Internet connection required for activation

💡 Tip: Keep your license key safe! You may need it if you reinstall the software or change computers.

8. Support and Assistance

We're here to help with any delivery or activation issues:

📧

Email Support

Contact@graphiarchicad.com

Response within 24 hours

Support Hours

Mon-Fri: 9 AM - 6 PM PST

Email support 24/7

💬

Live Chat

Available during business hours

Click chat icon (bottom right)

9. Refund Policy

We offer a 30-day money-back guarantee on all digital products. If you experience any issues or are unsatisfied with your purchase, you can request a full refund within 30 days.

View Full Refund Policy →

10. Contact Information

graphiarchicad.com - Digital Delivery Support

Email: Contact@graphiarchicad.com

Address: 27828 84th Ave NW, Stanwood, WA 98292, United States

Response Time: Within 24 hours (usually within a few hours)

Instant Delivery Guarantee

Your software license will be delivered to your inbox within minutes after successful payment. If you don't receive it within 30 minutes, we'll make it right immediately!

Buy Archicad 29 Now - $79

30-Day Money-Back Guarantee • Secure Payment • Instant Access